Privacy Policy
This Privacy Policy explains how PSR Industrial Flooring (“we”, “our”, “us”) collects, uses and protects your personal information when you use our website, services or contact us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.
Information We Collect
We may collect the following information when you interact with us:
✔︎ Name and contact details (email, phone number, address)
✔︎ Company details (where relevant)
✔︎ Project requirements or service enquiries
✔︎ Website usage data (such as IP address, browser type, pages visited)
✔︎ Any additional information you choose to provide when contacting us
How We Use Your Information
Your information is used to:
✔︎ Respond to enquiries and provide quotations
✔︎ Arrange free site visits and deliver services
✔︎ Maintain internal records and improve our services
✔︎ Send updates, offers or information (only where consent is given)
✔︎ Comply with legal and regulatory obligations
We do not sell, rent or share your data with third parties for marketing purposes.
Lawful Basis for Processing
We process personal data on the following bases:
✔︎ Contract – to provide you with our products and services
✔︎ Legitimate Interests – to respond to enquiries and improve our services
✔︎ Consent – when you opt in to receive marketing communications
✔︎ Legal Obligation – to meet regulatory or statutory requirements
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Data Security
We are committed to ensuring that your information is secure. We have suitable physical, electronic and managerial procedures in place to prevent unauthorised access, loss or misuse of your personal data.
Your Rights
Under UK data protection law, you have the right to:
✔︎ Access the personal data we hold about you
✔︎ Request correction of inaccurate or incomplete data
✔︎ Request deletion of your personal data (where legally possible)
✔︎ Object to or restrict how we process your data
✔︎ Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function correctly without them.
Third Parties
In some cases, we may use trusted third-party service providers (such as payment processors or website hosting services) who process personal data on our behalf. These providers are bound by confidentiality and data protection obligations.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
PSR Industrial Flooring
Fall Bank Lodge, Fall Bank Industrial Estate
Fall Bank Crescent, Barnsley, S75 3LS
📞 Telephone: 01226 382864
📧 Email: info@psrindustrialflooring.co.uk
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulation or business practices. The updated policy will be published on our website with the “last updated” date.
Last Updated: September 2025